As Australia’s pioneer of solar water heating and an active part of the local solar energy sector for over 65 years, we are concerned about recent reports of questionable and unlawful activities by some solar companies. These activities include high-pressure sales tactics, price inflation, and closing down to avoid paying debts and honouring warranties, leaving their customers without support.
According to the Sunny Side Up report from the Consumer Action Law Centre, since 2011, almost 700 solar energy companies have gone bust or are no longer trading, leaving about 650,000 customers without support or warranties – more than 30% of the 2,000,000 homeowners and businesses who have installed a solar power system.